Privacy Statement

This Privacy Statement has been created and is maintained by Northern Pass to demonstrate Northern Pass’ firm commitment to protecting your privacy online. The Northern Pass maintains rigorous security measures to protect against the loss, misuse and alteration of the information under our control. Please read this Privacy Statement to understand how we gather and use information.

This Privacy Statement covers all the website for the Northern Pass and will be updated, revised, and enhanced as needed to ensure the continued full protection of your privacy and personal information. We encourage you to periodically check for updates and revisions to our Privacy Statement.

This Privacy Statement answers the following questions:

Who is collecting my information?

When you visit our website and you provide us with personal information, you are sharing that information with the Northern Pass. We collect this information in order to provide an easy, fast way to access information and to verify who you are, so others cannot access information that only you or those whom you authorize are privileged to view. We also have links from our website to other non-Company website for your convenience and information. We are not responsible for the content of linked website, or your use of these unaffiliated party website, and we do not share information with those unaffiliated party website unless you expressly consent to the sharing of such information. In providing these links, Northern Pass does not endorse, monitor or control the content, products, services, activities or viewpoints expressed by these unaffiliated party website. When you leave the Northern Pass website and visit the website of an unaffiliated party, the Northern Pass website policies, including this Privacy Statement, no longer apply and you will be subject to the unaffiliated party's policies regarding their website. These website may have their own privacy statements in place, which we recommend that you review. See our Linking Policy for more information.

What information is collected?

For each visit to our website, our Web server automatically recognizes and collects certain information including: the domain name; the pages accessed; information volunteered by the visitor, such as survey information and/or website registrations; visitor preferences; and past visitor activity on our website. If you provide us with your mailing address or communicate with us via email or social media, we also store that information.

We use small text files placed on your computer, called "cookies," to help us better understand your preferences so that we can customize our content to meet your needs. "Cookies" do not lend themselves to an opt out process; your use of our website constitutes your permission to supply our service providers with necessary information, such as your IP address, to provide these custom applications. You can set up your Web browser to inform you when cookies are set or to prevent cookies from being set.

Northern Pass stores general personal information about you when you register. We may use contact information you provide to respond to your requests and to send you updated information about Northern Pass.

Our online surveys may ask you for contact information (email address, for example), information relating to your energy needs, and feedback around the Northern Pass project. We appreciate your survey responses, which help us to improve our service to you.

Cookies can also be used for remarketing type activities and may identify you to receive ads when on other sites (after leaving our site).

How does the Northern Pass use my information?

The Northern Pass uses the contact or personal information that you provide for legitimate business purposes, such as providing appropriate communications, or conducting project operations, and complying with law, legal process or regulators. The information we collect is used to respond to your requests, provide better communications, and to improve our website by customizing the content and/or layout of our pages for your use.

If you provide us with your email address or communicate with us via email, we will consider that information or communication to us as your authorization and consent for us to communicate to you by email.

If you supply us with your postal address, you may receive periodic mailings from us regarding the Northern Pass or upcoming events.

We use your Internet Provider address to maintain the full functionality of our website. Our website uses electronic forms for visitors to request information. Your contact information and responses or requests and unique identifiers are used to respond to requests.

Does the Company share my information?

Northern Pass may share contact or personal information provided by you for legitimate business purposes such as complying with law, legal process or regulators, providing appropriate communications, or conducting business operations.

We do not sell the personal information, email or postal addresses or telephone numbers, or other demographic information of our website visitors to third parties.

If you have provided written authorization to the Northern Pass to release your information to third parties, we will comply with your authorization and release such information to those parties as directed by you.

Northern Pass may disclose information it determines in good faith to be necessary to investigate, prevent or respond to suspected illegal activities or interference with the operation of our website or terms of use.

How can I change my information?

You can change your contact information at any time by providing updated information to

How is Northern Pass safeguarding my information?

Northern Pass has rigorous security measures in place to protect and prevent the loss, misuse, and alteration of information you provide us that is under our control. Industry-standard encryption technologies are used when transferring, receiving, and displaying specific data requested by visitors to our website.

We protect the confidentiality of the personal information we collect by maintaining physical, electronic, and procedural safeguards. Including:

  • Limiting access to personal information that we collect;
  • Reviewing these safeguards on a regular basis;
  • Training our employees in the proper handling of personal information; and
  • Requiring that third parties with access to personal information protect its confidentiality.

It is important to note that email is not considered a secure medium and the transmission, receipt or security of information which you send via email cannot be guaranteed. Our email communications to you is available to anyone with access to your email account.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100 percent secure. Although we use the best available technology (i.e., encryption, firewalls, access control software, etc.) to protect your information, we cannot guarantee the security of any information you transmit to us through our online products or services. As such, you provide information at your own risk. Once we receive your transmission, we employ rigorous security measures to protect against the loss, misuse, and alteration of information on our systems.

Please note that any information that you post on social media is visible to others and is essentially a public communication. The Northern Pass is not responsible for safeguarding the content of any information that you or others post on Northern Pass social media. Please do not post any information that you or others do not wish to be publicly disclosed. Refer to the Social Media Policy for additional information.

How can I contact the Company?

If you have any questions regarding this Privacy Statement, or if you prefer to not receive email or postal product mailings from the Company, please let us know by using the Contact Us option provided on our website.